Refund Policy

When will I receive my Refund?

Following a successful inspection of your return we will process a refund to the credit / debit card or PayPal account which was used to place the original order.

Please allow 5 working days for the refund to appear in your account.

I haven’t received my refund

If you haven’t received a refund yet, please check your statement again, these incoming payments can be overlooked.

If you cannot see the transaction, please contact your card issuer company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at help@litheom.com.

CANCELLATIONS:

When an order has been placed, it cannot be cancelled, refunded or any changes made afterwards.

If your order is shipped, you can return it to us to our factory warehouse in China within 30 days of delivery for a refund less the 30% restocking fee. Please be aware, we don’t cover the cost of returns.